As Chief Operations Officer, Eric is responsible for the overall operations and optimized performance of NCG Hospitality’s portfolio of hotels, restaurants, conference centers, and multi-family units including all owned and operated as well as third-party managed assets. Additionally, Eric will actively participate in both the strategic and tactical direction of NCG Hospitality to include all development and acquisition efforts including the direct oversight of the field and locally based Operations Team, Talent Management Team (HR), Corporate Sales, Marketing and Revenue Management Team ensuring all align with the Strategic Mission of the Company.
Eric joined the NCG Hospitality in 2004 as a Revenue Analyst, and has since held the positions of Revenue Manager, Director of Revenue, Regional Manager, Regional Director of Operations and Senior Vice President of Operations. In his time at NCG, Eric has served as a Board Member for Madison Festivals, Inc., as a committee member on the Middleton Tourism Commission, as President of the Greater Madison Chapter of the Wisconsin Innkeepers Association and as a Board Member of the Greater Madison Convention and Visitors Bureau. For seven years, Eric proudly took time out of his schedule to teach Room Division Operation at the Madison Area Technical College. Prior to joining NCG Hospitality, Eric was a hotel General Manager in the Madison Area for several years.
Eric is a Certified Hotel Administrator (CHA) and received his education at the University of Wisconsin – Madison in Mechanical Engineering before realizing that his hotel job to get him through college had become a career.